Customer reviews of Auto Sussex

By Toby H on 05 March 2018 | Verified purchase

Fantastic sales staff. They were efficient and well informed. They offered a fair part exchange and the new car was perfectly presented in the showroom. I’d highly recommend Auto Sussex and will be using them again.

By Paul A on 05 March 2018 | Verified purchase

I had a very positive experience - very effective and efficient communication and everything went smoothly.

By Abigial R on 04 March 2018 | Verified purchase

Friendly, professional service. We felt very confident with our buy as the guys were so knowledgeable. Great experience.

By Ron A on 04 March 2018 | Verified purchase

Part exchanged my car for a Mercedes E220 Cabriolet and am extremely pleased. They gave me a good price for my car and the support from Stuart and Charles was excellent. The range of cars at Auto Sussex was superb and whilst I went there to look at one specific car, I was very tempted with some of their other cars. In response to that old pun "would you buy a used car from these people" - a very definite YES!

By Nnemdi O on 03 March 2018 | Verified purchase

Average experience and borderline awkward, a cold reception from the dealer. A good deal on the new motor and the aftersales was ok, they had a few bits I left in the car posted.

By Steve L on 03 March 2018 | Verified purchase

Great selection, lovely site, super clear process and great staff.

By SIMON H on 28 February 2018 | Verified purchase

First of all this is a genuine review and as an ex used car dealer I can honestly say that these guys deserve your custom, I spent 15 years in the trade and came across all sorts of devious and dishonest individuals so I have a fairly good eye for these things. I recently purchased a BMW 645 from them which was much cheaper than there usual stock however they went out of there way to make the deal as smooth as possible. I would have no hesitation in recommending Auto Sussex and I would without doubt buy from them again. If you are looking for another car then give them a call. First class service.

By Pieter N on 22 February 2018 | Verified purchase

Very professional, and excellent customer service

By Tony E on 21 February 2018 | Verified purchase

Over all, a great experience. Nice, friendly people to deal with. One problem with not mentioning some scratches in paintwork, but they were willing to compensate with the final price. I travelled nearly 4 hours and felt disappointed when I saw the scratches after being told the car was like new. But now, I am getting the scratches sorted and the car is like new in every other way. Great price, great experience with just that one issue. Not a big problem though.

By Steve W on 20 February 2018 | Verified purchase

Right from my first phone call enquiry to Auto Sussex I was impressed with the response. I highlighted the car I was interested in and received a good overview prior to my visit. I had 2 cars to trade up and the negotiations went well and a deal was sealed. I could not be more pleased with the professional courtesy afforded to me by the sales team. Having taken one car to collect my purchase, a sales person came back to Hampshire with me to collect the other car, "What Service"!!. I will certainly be back when ready to change again and recommend all my friends. Great job chaps.!! Best wishes Steve, Hants.