Customer reviews of Auto Sussex

By Tony E on 21 February 2018 | Verified purchase

Over all, a great experience. Nice, friendly people to deal with. One problem with not mentioning some scratches in paintwork, but they were willing to compensate with the final price. I travelled nearly 4 hours and felt disappointed when I saw the scratches after being told the car was like new. But now, I am getting the scratches sorted and the car is like new in every other way. Great price, great experience with just that one issue. Not a big problem though.

By Steve W on 20 February 2018 | Verified purchase

Right from my first phone call enquiry to Auto Sussex I was impressed with the response. I highlighted the car I was interested in and received a good overview prior to my visit. I had 2 cars to trade up and the negotiations went well and a deal was sealed. I could not be more pleased with the professional courtesy afforded to me by the sales team. Having taken one car to collect my purchase, a sales person came back to Hampshire with me to collect the other car, "What Service"!!. I will certainly be back when ready to change again and recommend all my friends. Great job chaps.!! Best wishes Steve, Hants.

By Sarah C on 20 February 2018 | Verified purchase

Auto Sussex were fabulous, Didn't hassle me at all, the whole thing was stress-free. Really happy with the car. painless, would definitely recommend them. Gave me a fair price, in part exchange for my car too.

By Lynn P on 20 February 2018 | Verified purchase

I recently purchased a car from Auto Sussex and they made it a very easy process. They have a great range of cars and budgets and you feel very comfortable to look as long as you want without feeling pressurised or under a watchful eye. I would certainly recommend to friends and family looking to change their cars to pay them a visit. Thanks to Charles and Ben for the easy process of spending money! Lynn

By Julie D on 15 February 2018 | Verified purchase

I can say that I was impressed with Auto Sussex, extremely helpful staff who showed me how everything worked with my car and supplied me with coffee. Very professional site in a great location. Absolutely love the car that I purchased and would definitely purchase from Auto Sussex again.

By Daniel M on 14 February 2018 | Verified purchase

Auto Sussex were a pleasure to purchase my car with. Never pushed for the purchase and were happy to provide any information i needed. Only reason i am marking this down as 4 stars is due to the fact when i went to pick up my car, they had forgotten the MOT. However i must say they took the car in that afternoon and got the MOT and then delivered my car to my house. Overall very happy with the purchase and would recommend them to others.

By Zanas S on 14 February 2018 | Verified purchase

Over the years I had many cars and visit many car dealers. After having a bad experience at Car Giant.Auto Sussex definitely was the best car dealer I have ever seen and I'm not exaggerating. I bought my BMW 320 D M Sport full BMW service history. Car was very clean inside and out. And had paperwork from previous owner when you go into their office you will see every car has separate folders with the car name number plate and all the paperwork inside . Don't expect that you will buy a car for less what is advertised I don't regret buying a car from them. driving with a big smile on my face. You definitely should go and check them out.

By Joe W on 13 February 2018 | Verified purchase

Very professional dealership. Enjoyable experience and I didn’t feel pressured at any point. A helpful and fair team at Auto Sussex. Would highly recommend.

By Harriet M on 13 February 2018 | Verified purchase

Brilliant customer service and very helpful with any concerns I had. Definitely recommend!

By Amy I on 13 February 2018 | Verified purchase

Top marks! Beautiful car, very accommodating sales staff. Allowed us to test drive at our own convenience. Great communications afterwards. Faultless experience