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Telephone:
01403 786922
Rosier Business Park, Coneyhurst Road, Billingshurst, West Sussex, RH14 9DE

Customer reviews of Auto Sussex

At Auto Sussex we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Auto Sussex

Auto Sussex
5
4.9

Based on 503 customer reviews

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  • 5

    Auto sussex bmw 320d

    By Gerard S on 27 November 2020 | Verified purchase

    Bought bmw from them it broke down a week later ,rang and told them what happened.They did not want to know They said take it to a garage its covered by warranty . I asked for my money back they said no.

    Reply from Auto Sussex on 04/03/21

    We are sorry to read your negative review and it certainly does not reflect how we operate as a business. We give a warranty with every vehicle so in the unfortunate event of a break down or fault then this will be covered to be fully repaired with ourselves or a garage of your choice. Our salesman are also here to assist you with any after sales help you need. If you still have any issues or concerns then please contact us to resolve.


  • 5

    Great car buying experience

    By THOMAS W on 27 November 2020 | Verified purchase

    Friendly, honest service....I fully recommend them, great choice of premium, interesting cars.

    Reply from Auto Sussex on 04/03/21

    Thank you Thomas, we are glad you are pleased with your car. A Pleasure


  • 5

    Very professional

    By Simon J on 27 November 2020 | Verified purchase

    Very good Would only use this car dealer tbuy a second hand car and very honest Trustworthy fair a Simon Jefferson

    Reply from Auto Sussex on 04/03/21

    Thank you Simon, we are glad you are pleased with your car. A Pleasure and your positive feedback is much appreciated


  • 5

    Purchase of Range Rover velar

    By A H on 27 November 2020 | Verified purchase

    Excellent service. Made buying a car during 1st lockdown very easy and risk free

    Reply from Auto Sussex on 04/03/21

    Thank you, we are glad you are pleased with your car. A Pleasure and your positive feedback is much appreciated


  • 5

    Fantastic service, would definitely recommend

    By Matthew P on 27 November 2020 | Verified purchase

    Fantastic! Had asked Auto Sussex to look for a nice example of a Range Rover and they didn’t disappoint. Really please with my new car.

    Reply from Auto Sussex on 04/03/21

    Thank you Matthew your feedback. We are pleased you are happy with your Range Rover.


  • 5

    Fantastic service

    By D C on 27 November 2020 | Verified purchase

    Excellent, great service. Really pleased with my new car. Would definitely use this company again.

    Reply from Auto Sussex on 04/03/21

    Thank you Diana for your positive review. We look forward to dealing again and pleased your happy with your car


  • 5

    Efficient, fast and friendly

    By Joe A on 27 November 2020 | Verified purchase

    Excellent all-round service. They were very efficient, friendly and helpful during the purchase of our new car. Would highly recommend. Mr JA


  • 5

    I would buy another car from them.

    By Paul P on 27 November 2020 | Verified purchase

    Purchased a car from this garage and nothing was too much trouble including waiting after hours for me to pick the car up. Very pleased with my purchase.


  • 5

    Amazing service

    By Kelly M on 21 November 2020 | Verified purchase

    Excellent experience received from start to finish. Upon arrival we were greeted and felt very comfortable and welcome. We personally dealt with Stuart who made the purchase very easy, professional and nothing was too much trouble. This will be the first place we look at if we go to make another car purchase in the future. We highly recommend!


  • 5

    Never had a more genuine garage 5*

    By Nathan H on 17 November 2020 | Verified purchase

    Very happy with the service, very friendly, let’s you take your time, absolutely no pressure. Handed me the keys to have a look at the car at my leisure and take it for a drive Car was very well presented and a good spec. Before taking ownership it was sent for an MOT and service for no extra cost. On delivery I was told they even did the cambelt and water pump and these were due. Car delivered to me less than a week later. Extremely happy cannot complain. Even took the time to show us a high end car and talk cars with us for the fun of it, as we had a look round the other stock out of curiosity.

    Reply from Auto Sussex on 04/03/21

    Thank you very much Nathan for your positive and in depth feedback. It is very much appreciated and a pleasure