By wendy R on 19 December 2020 | Verified purchase

Very professional outfit...felt welcoming and safe..would definitely revisit next time I need a car

Reply from Auto Sussex on 04/03/21

A pleasure Wendy and thank you very much for your positive feedback

By David B on 17 December 2020 | Verified purchase

I found a 4x4 car with Auto Sussex that filled my expectations. Having a current serious back injury, I could not attend and view the car from North Yorkshire (about 320miles) and so arranged a trained BMW mechanic relative who lived nearby to do so on my behalf. All was well and so I arranged completion of the deal. Due to my personal situation and needing a very long distance delivery to be provided, then, following administrative completion, this was then executed with great speed and efficiency. I am looking forward to driving my new car but am very happy with the vehicle and the company managing this for me. Contact with the salesman of the company was very continuous when needed and very professional. It has been a pleasure doing business with Auto Sussex

Reply from Auto Sussex on 04/03/21

Thank you David, we are glad you are pleased with your car. We hope your injury improves and if we can be of any assistance in the future please just get in touch. A pleasure

By Douglas R on 03 December 2020 | Verified purchase

Charles was very helpful and organised throughout.

Reply from Auto Sussex on 04/03/21

Thank you Doug, we are glad you are pleased with your car. A Pleasure

By R A on 02 December 2020 | Verified purchase

had some issues with the car inside the warranty period, the engine management light turned on. Contacted them through email as it was still within warranty but no reply. It was the lambda sensor that was faulty and had to replace it .

Reply from Auto Sussex on 04/03/21

A pleasure Nautica and thank you very much for your positive feedback

By Gerard S on 27 November 2020 | Verified purchase

Bought bmw from them it broke down a week later ,rang and told them what happened.They did not want to know They said take it to a garage its covered by warranty . I asked for my money back they said no.

Reply from Auto Sussex on 04/03/21

We are sorry to read your negative review and it certainly does not reflect how we operate as a business. We give a warranty with every vehicle so in the unfortunate event of a break down or fault then this will be covered to be fully repaired with ourselves or a garage of your choice. Our salesman are also here to assist you with any after sales help you need. If you still have any issues or concerns then please contact us to resolve.

By THOMAS W on 27 November 2020 | Verified purchase

Friendly, honest service....I fully recommend them, great choice of premium, interesting cars.

Reply from Auto Sussex on 04/03/21

Thank you Thomas, we are glad you are pleased with your car. A Pleasure

By Simon J on 27 November 2020 | Verified purchase

Very good Would only use this car dealer tbuy a second hand car and very honest Trustworthy fair a Simon Jefferson

Reply from Auto Sussex on 04/03/21

Thank you Simon, we are glad you are pleased with your car. A Pleasure and your positive feedback is much appreciated

By A H on 27 November 2020 | Verified purchase

Excellent service. Made buying a car during 1st lockdown very easy and risk free

Reply from Auto Sussex on 04/03/21

Thank you, we are glad you are pleased with your car. A Pleasure and your positive feedback is much appreciated

By Matthew P on 27 November 2020 | Verified purchase

Fantastic! Had asked Auto Sussex to look for a nice example of a Range Rover and they didn’t disappoint. Really please with my new car.

Reply from Auto Sussex on 04/03/21

Thank you Matthew your feedback. We are pleased you are happy with your Range Rover.

By D C on 27 November 2020 | Verified purchase

Excellent, great service. Really pleased with my new car. Would definitely use this company again.

Reply from Auto Sussex on 04/03/21

Thank you Diana for your positive review. We look forward to dealing again and pleased your happy with your car