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Telephone:
01403 786922
Rosier Business Park, Coneyhurst Road, Billingshurst, West Sussex, RH14 9DE

Customer reviews of Auto Sussex

At Auto Sussex we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Auto Sussex

Auto Sussex
5
4.9

Based on 496 customer reviews

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  • 5

    Bought Mazda MX5..love it!

    By wendy R on 19 December 2020 | Verified purchase

    Very professional outfit...felt welcoming and safe..would definitely revisit next time I need a car

    Reply from Auto Sussex on 04/03/21

    A pleasure Wendy and thank you very much for your positive feedback


  • 5

    An Excellent Service

    By David B on 17 December 2020 | Verified purchase

    I found a 4x4 car with Auto Sussex that filled my expectations. Having a current serious back injury, I could not attend and view the car from North Yorkshire (about 320miles) and so arranged a trained BMW mechanic relative who lived nearby to do so on my behalf. All was well and so I arranged completion of the deal. Due to my personal situation and needing a very long distance delivery to be provided, then, following administrative completion, this was then executed with great speed and efficiency. I am looking forward to driving my new car but am very happy with the vehicle and the company managing this for me. Contact with the salesman of the company was very continuous when needed and very professional. It has been a pleasure doing business with Auto Sussex

    Reply from Auto Sussex on 04/03/21

    Thank you David, we are glad you are pleased with your car. We hope your injury improves and if we can be of any assistance in the future please just get in touch. A pleasure


  • 5

    Great company to do business with.

    By Douglas R on 03 December 2020 | Verified purchase

    Charles was very helpful and organised throughout.

    Reply from Auto Sussex on 04/03/21

    Thank you Doug, we are glad you are pleased with your car. A Pleasure


  • 5

    After sales needs improvement

    By R A on 02 December 2020 | Verified purchase

    had some issues with the car inside the warranty period, the engine management light turned on. Contacted them through email as it was still within warranty but no reply. It was the lambda sensor that was faulty and had to replace it .

    Reply from Auto Sussex on 04/03/21

    A pleasure Nautica and thank you very much for your positive feedback


  • 5

    Auto sussex bmw 320d

    By Gerard S on 27 November 2020 | Verified purchase

    Bought bmw from them it broke down a week later ,rang and told them what happened.They did not want to know They said take it to a garage its covered by warranty . I asked for my money back they said no.

    Reply from Auto Sussex on 04/03/21

    We are sorry to read your negative review and it certainly does not reflect how we operate as a business. We give a warranty with every vehicle so in the unfortunate event of a break down or fault then this will be covered to be fully repaired with ourselves or a garage of your choice. Our salesman are also here to assist you with any after sales help you need. If you still have any issues or concerns then please contact us to resolve.


  • 5

    Great car buying experience

    By THOMAS W on 27 November 2020 | Verified purchase

    Friendly, honest service....I fully recommend them, great choice of premium, interesting cars.

    Reply from Auto Sussex on 04/03/21

    Thank you Thomas, we are glad you are pleased with your car. A Pleasure


  • 5

    Very professional

    By Simon J on 27 November 2020 | Verified purchase

    Very good Would only use this car dealer tbuy a second hand car and very honest Trustworthy fair a Simon Jefferson

    Reply from Auto Sussex on 04/03/21

    Thank you Simon, we are glad you are pleased with your car. A Pleasure and your positive feedback is much appreciated


  • 5

    Purchase of Range Rover velar

    By A H on 27 November 2020 | Verified purchase

    Excellent service. Made buying a car during 1st lockdown very easy and risk free

    Reply from Auto Sussex on 04/03/21

    Thank you, we are glad you are pleased with your car. A Pleasure and your positive feedback is much appreciated


  • 5

    Fantastic service, would definitely recommend

    By Matthew P on 27 November 2020 | Verified purchase

    Fantastic! Had asked Auto Sussex to look for a nice example of a Range Rover and they didn’t disappoint. Really please with my new car.

    Reply from Auto Sussex on 04/03/21

    Thank you Matthew your feedback. We are pleased you are happy with your Range Rover.


  • 5

    Fantastic service

    By D C on 27 November 2020 | Verified purchase

    Excellent, great service. Really pleased with my new car. Would definitely use this company again.

    Reply from Auto Sussex on 04/03/21

    Thank you Diana for your positive review. We look forward to dealing again and pleased your happy with your car