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Rosier Business Park, Coneyhurst Road, Billingshurst, West Sussex, RH14 9DE
01403 786922 | 07900 888777

Customer reviews of Auto Sussex

At Auto Sussex we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Auto Sussex

Auto Sussex

Based on 258 customer reviews

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  • 5

    Car buying made pleasurable and easy!!

    By Nick P on 23 July 2016 | Verified purchase

    Very straightforward - everything dealt with courteously and efficiently . I have to date bought four vehicles from them and have nothing but praise for everybody at Auto Sussex.

  • 5

    Superb Service

    By Eugene M on 22 July 2016 | Verified purchase

    Superb Service - the car I wanted, fantastic price and very helpful staff who answered all my questions, nothing was too much trouble for them. I would highly recommend.

  • 5

    A pleasant buying experience.

    By Richard M on 22 July 2016 | Verified purchase

    Recently bought a used BMW from Auto Sussex. A nice, no pressure experience. The guys all seem down to earth, genuine and friendly! Very happy with my car and would deal with them again in the future.

  • 5

    Excellent from start to finish

    By Chris H on 03 August 2018 | Purchase not verified

    cently bought a Mercedes C300 from Auto Sussex, from my initial enquiry the communication was great, a few calls, texts and extra images were sent with no hassle at all. As I live in Northern Ireland I did not test drive the car before I bought it. Pre delivery checks reveal wear on the pads and discs, all were replaced free of charge before delivery. Scuffs on two alloys were also fixed for free. I flew to Gatwick, got the train to Billingshurst and was picked up by an Auto Sussex staff member. Everyone that I spoke to was excellent. The car has been great and I have already been stopped in car parks asking me when I got it, I had no hesitation in telling them Auto Sussex and how easy the process was. I would certainly recommend Auto Sussex to anyone and will be looking at their stock when I need to replace. Thanks to all involved. 5 star from a used car dealership is hard to find but Auto Sussex definitely deserve that accolade.

  • 5

    Mercedes A Class

    By NICOLE K on 13 June 2018 | Purchase not verified

    Very happy with the service, salesman was not pushy at all and was happy to answer any questions we had. Car is immaculate and very happy with our purchase. Thank you

  • 5

    Best Dealer by Miles

    By Richard S on 01 December 2017 | Purchase not verified

    I have to say that this company is an absolute gem. Knowledgable helpful staff and zero pressure - thoroughly enjoyed my whole car buying experience

  • 5

    Such lovely people

    By Sophie S on 24 September 2017 | Purchase not verified

    Went to view a car here, we had a change of circumstances and didn't buy but I just want to say how friendly, helpful and understanding they were. Perfect service and I will certainly be back when we are ready to buy our next car

  • 5

    False advertising

    By Becky C on 17 June 2017 | Purchase not verified

    Drove for 5 hours after being told car we was viewing was clean and tidy however when we turned up it was marked all over and had a dent on the bonnent which was not mentioned over the phone or on the advert

    Reply from Auto Sussex on 22/06/17

    Becky, I am very sorry to read this negative review and what you are describing is not how our business operates nor what we aim for. If a car has not been fully prepared for retail before you plan on viewing then you should have been made fully aware of this. Please can you let me know which car you were interested in and who you dealt with? Please respond on here, call or email me direct. Kind Regards, Ben.

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