Customer reviews of Auto Sussex

By Tracy K on 20 June 2017 | Verified purchase

I have just bought a Used Mini Countryman from Auto Sussex and i can honestly say it has been the most smooth, stress free car buying experience I have ever had. Stuart the Salesman was faultless, very honest, easy going and not pushy or agressive in anyway. Being a single mum and having the sole responsibility of purchasing family cars it was a breath of fresh air to deal with such a professional, polite and honest company. They even picked me up from the train station when I collected my new car, now thats what I call service. Ben, the Director sent me a text a couple days after purchasing it to make sure I was happy and everything with the car was okay. How many used car sales companies would do that? I'm not in a rush to buy another car, but when I am Auto Sussex will be my first port of call. Well done everyone, great service!

Reply from Auto Sussex on 22/06/17

Thank you for your lovely review, absolute pleasure and if you have any questions or need any help in the future then please do not hesitate to get in touch, Kind Regards, Ben

By Andrew F on 20 June 2017 | Verified purchase

I purchased a Mercedes C class recently from Auto Sussex and was very happy with the "no hassle" service given. I did have a problem with the Satnav after purchase but this was dealt with promptly and now works fine.

Reply from Auto Sussex on 22/06/17

Thank you Andrew for your review, Kind Regards, Ben

By Tracey D on 20 June 2017 | Verified purchase

They were very helpful and professional

By Richard S on 17 June 2017 | Verified purchase

I can highly recommend Auto Sussex, it was a pleasure doing business. I traveled over four hours to view the vehicle which had been exactly described to me and didn't disappoint, I put down a deposit straightaway. I was also picked up from the train station when I went to collect the vehicle which I appreciated and thought very professional. If your looking to buy a quality vehicle with confidence then I can highly recommend Auto Sussex.

Reply from Auto Sussex on 22/06/17

Thank you Richard for your positive review, Kind Regards, Ben

By Piotr K on 16 June 2017 | Verified purchase

Superb service, high quality cars.

By Paul G on 13 June 2017 | Verified purchase

Excellent customer service and lovely car... Would highly recommend. These guys were very considerate and helpful. No problems here!

By Ashutosh B on 13 June 2017 | Verified purchase

Very good team and service.

By Daniel G on 13 June 2017 | Verified purchase

I was completely bowled over by the quality of the service. They called me back instantly and I went to see the car I was interested in. The car was still being prepared and they were happy for me to crawl all over it before they had got to it. We did a sensible deal and they then painted the bits that we agreed (including some gorgeous anthracite wheels), serviced it and prepped it. They then did all the paperwork. an easy transaction, the car is everything I wanted. I will go back in the future for my cars. Danny

Reply from Auto Sussex on 22/06/17

Thank you Danny for your positive and nice review. Kind Regards, Ben

By Ian R on 26 April 2017 | Verified purchase

I recently purchased a Mercedes Benz. The service I was provided was excellent. Communication from staff was exemplary.

By Colin L on 25 April 2017 | Verified purchase

I recently bought an Audi A8 from Auto Sussex. Their pre-sales service was excellent. I dealt with Charles, he was professional in all his dealings with me and always helpful, explaining the history of the car and having answers to hand at all times. I had 1 minor problem after the sale and Charles dealt with it promptly and without question. An excellent company to deal with. Highly recommended