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01403 786922
Rosier Business Park, Coneyhurst Road, Billingshurst, West Sussex, RH14 9DE

Customer reviews of Auto Sussex

At Auto Sussex we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Auto Sussex

Auto Sussex

Based on 373 customer reviews

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  • 5

    Pleasure to deal with

    By David W on 20 January 2018 | Verified purchase

    The sales man was very helpful in answering questions and was not pushy in any way, he even phoned the main dealer to find out whether the cambelt had been changed. They then had cambelt changed for me and paid for it .During the PDI checks it was noted that lower arms had slight wear in them so again they changed them at there expense. They kept us informed regularly as to when car would be ready for collection,they made a generous trade in offer on my old car as well, altogether a very pleasing experience

  • 5

    Auto Sussex.....What a car dealer!Dream cars.

    By Michael K on 18 January 2018 | Verified purchase

    I saw the car on autotrader one morning and I decided to buy it and rang straight away and the phone was answered by charles who decided to help me.i told him about applying for finance and he was like I can help you get one.We did applied obviously thinking I would get an answer in a few days like most dealers but to my surprise,just under 10 mins he confirmed it was all good and the car can be picked up that same day.They also run checks on the car in their own garage before letting it go.Great service and thanks to Charles who was very helpful.I would surely buy from them again and again and also will recommend friends and families to use them.Great service and thank you.

  • 5

    Great experience

    By Robert M on 18 January 2018 | Verified purchase

    I made contact with Auto Sussex in the morning and I asked if the car I was interested in could be ready by the afternoon to drive away. To their word, the car was cleaned and ready at 4pm and the paperwork only took 10 minutes to complete. All in all, the best car buying experience I can recall, would highly recommend.

  • 5

    Efficient, helpful, friendly

    By Amanda H on 18 January 2018 | Verified purchase

    Excellent service from start to finish, they made the whole experience very easy.

  • 5

    Quick to respond and very helpful

    By Paula R on 09 January 2018 | Verified purchase

    I’ve not had experience with car dealers for a long time but have to say how quick to respond to my enquiry they were. All in all a really easy process and very helpful staff. Would give 4.5 if I could - the minus being for being hard to barter with!!

  • 5

    Straight forward purchase

    By Holly S on 09 January 2018 | Verified purchase

    I thought the sales assistant we dealt with was professional and avoided being pushy. The negotiation was swift and adhered to. Would use them again in the future.

  • 5

    Audi A3 sline sportsback.

    By Danielle D on 05 January 2018 | Verified purchase

    Love my Audi A3 car that I bought from auto sussex. Stuart was very helpful and professional. I would buy from this garage again.

  • 5

    A pleasant experience.

    By Roger H on 05 January 2018 | Verified purchase

    Very pleasant experience,no Jack the lad handshakes,and a good priced purchase. A very good part exchange price for my car. The dealer let me view the car without hassle. I would certainly use them again.

  • 5

    First class service

    By John D on 05 January 2018 | Verified purchase

    Great dealer would highly recommend. I delt with Stuart and I must say top bloke. I will be back when I need another car.

  • 5

    Laid back and hassle free car buying

    By Kieran M on 03 January 2018 | Verified purchase

    The salesman was very welcoming and understanding when our appointment had to be cancelled due to unforeseen circumstances. The Toyota GT86 I purchased was pristine both inside and out, and was very reasonably priced. Thanks to Auto Sussex for such a pleasant experience.