Auto Sussex
- Telephone:
- 01403 786922
- Rosier Business Park, Coneyhurst Road, Billingshurst, West Sussex, RH14 9DE
Customer reviews of Auto Sussex
At Auto Sussex we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
A professional and relaxed sales process
By Keith P on 14 May 2019 | Verified purchase
A pleasant experience. No hard sell. Good prompt communication. Everything was delivered as agreed.
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5
Excellent dealership
By Sam M on 09 May 2019 | Verified purchase
Fantastic service and all round experience. The salesman was very laid back and not your typical pushy salesman. Let us take our time and was very accommodating as we asked to look at a number of cars as we were unsure what we wanted. Very pleased with our new car. Even the after sales is fantastic.
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5
Brilliant customer service
By Natalie S on 09 May 2019 | Verified purchase
Charles is fantastic. Extremely helpful from start to finish. Allowed us to take a test drive un escorted just before they closed. All the repairs were carried out as promised. Charles kept in touch and answered any queries very quickly . Would definitely use Auto Sussex again if Charles was there. Full marks!
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5
Professional oufit. Will deal with again.
By Chris E on 08 May 2019 | Verified purchase
Excellent communication during enquiries and prior to travelling from West Wales. Car exactly as described. Tyre puncture compressor kit found to be missing, brand new sent on no hassle.
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5
Looking for a lovely car ? Then come here
By Amanda L on 30 April 2019 | Verified purchase
Found the car of my dreams at this place so many nice cars ,it’s nice to just walk about and take your time and not having a salesman following you about . Thank you Charles for everything
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5
Car just not up to standard.....
By Nicholas S on 22 April 2019 | Verified purchase
Not impressed with the standard of the car we purchased from AutoSussex. We had to get a wheel straightened as it was buckled and causing vibration, the wheels had a very poor re spray which peeled off when the wheel was straightened so had to also refurbish the wheel. On top of that the two front tyres had to be replaced due to dangerous wear on the inside edge, wiper blades had to be replaced, aircon had to be regassed. I am shocked the garage did not offer to change the tyres on this car given thier dangerous condition and also knowing it is a family car (we had our one week old daughter and 4 year old son with us when we purchased the car). We did give the garage plenty of opportunity to replace and rectify problems and all I was told is they will pay for the wiper blades. Sorry in my eyes simply not good enough.
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5
excellent service
By John G on 02 April 2019 | Verified purchase
Excellent service friendly and knowledgable sales people. The second vehicle I’ve bought through this company.
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5
Excellent customer service
By Karen R on 02 April 2019 | Verified purchase
Very helpful, not pushy. Made the whole car buying experience very easy.
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5
Peace of mind guaranteed here
By Ian H on 28 March 2019 | Verified purchase
Easy and friendly staff. I saw a beautiful little Z4, no hassle, no pushy sales, had a look, next thing I was given the keys and asked if I wanted to take the car out for a test drive... nice. Loved the car, agreed the financing which took just minutes, picked the car up on Tuesday, I’m one very happy customer and would certainly recommend this company.
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5
Auto Sussex are excellent
By Vanessa R on 28 March 2019 | Verified purchase
Very professional, excellent communication and process to purchase an excellent car.