Customer reviews of Auto Sussex

By Georgiana N on 18 September 2018 | Verified purchase

They were great, really helpful and informative. Made a smooth transition from a coupe to a family saloon and so far so good we are happy.

By Nick S on 17 September 2018 | Verified purchase

very well presented cars ,easy to deal with. would buy off them again.

By Keith M on 08 September 2018 | Verified purchase

Auto Sussex sales staff were all courteous and friendly. The car was accurately described and they followed up promptly after delivery to ensure all was well. In view of the premium nature of the used cars they sell, it would provide customer peace of mind were they to provide a full Experian or HPI report rather than just the vehicle ID check. I would not have purchased this car without a full check which I obtained from HPI at a cost of £19.99. My only other minor gripe is that the vehicle valeting wasn't great. Overall, however, I would buy from Auto Sussex again.

Reply from Auto Sussex on 10/09/18

Keith, thank you very much for your positive review. We carry out a full HPI report on all of our cars as a standard procedure and we would have happily printed you off an up to date certificate at no extra cost to us or yourself. If you were not aware of this or it wasnt made clear at the time of sale then I can only apologise and I will pass this suggestion onto our sales team. I hope everything goes well with your car and if you have any questions in the future please dont hestitate to get in touch. Kind Regards, Ben @ Auto Sussex

By Andrew J on 04 September 2018 | Verified purchase

excellent, relaxed environment - a pleasure from start to finish

Reply from Auto Sussex on 10/09/18

Thank you Andrew for your positive review.

By Gareth J on 31 August 2018 | Verified purchase

Great communication and smooth exchange. Helpful service.

By Rodney B on 27 August 2018 | Verified purchase

Polite & helpful no pressure car sale, with a fair deal on my old car.

By Daniel H on 22 August 2018 | Verified purchase

Auto Sussex are highly recommended and Top people to deal with. The buying experience was made enjoyable, and the car was prepped immaculately before collection. The cars are all high end and located in a nice setting. All questions were answered quick and the purchase went smoothly. If your looking for a used vehicle that is HPI clear and want an easy no-pressure buying experience then look up Auto Sussex. I was pleased with my purchase and will keep them bookmarked for the future...

By Nicholas T on 04 August 2018 | Verified purchase

Superb experience. The dealer and salesman dealt with every need we had and I can't express how pleased we are with the car. For such a rare finish on a car, the value and quality are outstanding.

By Richard N on 03 August 2018 | Verified purchase

Friendly and helpful sales staff, good knowledge on the cars I was interested in. No pushy sales stuff and able to have a good look without distractions. Great looking lot with clean and well presented vehicles.

By Andy M on 02 August 2018 | Verified purchase

Excellent customer service, good communications and very flexible with viewing and collection times